The above is a web for Singaporeans to find information about taxis (even includes limos and wedding taxis, etc etc) and also a feedback place that allows people to share their experience.
there’s a section called:
Complains, Feedback and Lost & Found
If you wish to report a complaint against the service of a taxi driver or provide feedback, you may contact the customer service hotlines of the respective companies.
and there are actually A LOT of complains
SHA5706J – Dangerous driving2 Aug 2013 Lenard | Taxi Company: SMRT Taxis
I Hav on this date notice that the above taxi filtering left or right without signaling. I hope you should get them to practise it as a habit. It also allow the vehicle for early response.
This eg. is a relatively short complain already, most complains are actually REALLY long and detailed.
Justifies the taxi app feature 🙂